Charlotte joined the company in 2010 with a strong background in operation management. Charlotte assists with the day-to-day running of the business centres across the Podium portfolio. Charlotte has an expert eye for customer service and with her keen attention to detail ensures the highest standards and procedures are adhered to at all times. Charlotte works within Head Office and oversees the profitability of the company with the billing department, customer care team, and facilities. Charlotte lives in Oxford and in her spare time she enjoys country walks, weekend breaks and is a qualified scuba diver. Her most recent dive was swimming with the wild dolphins in the Red Sea.